About Us

1. PARTIES

Isbu Agreement has been signed between the following parties within the framework of the terms and conditions specified below.

A. 'BUYER'; (hereinafter referred to as the 'BUYER' in this agreement)

FULL NAME:

ADDRESS:

B. 'SELLER'; (hereinafter referred to as the 'SELLER' in this agreement)

Title: AHMANN TEKSTİL SANAYİ VE DIŞ TİCARET LTD
Address: Demirtaş Organize Sanayi Bölgesi / BURSA
Magnus Workwear Phone: +90 0544 806 50 55

İş bu sözleşmeyi kabul etmekle ALICI, sözleşme konusu siparişi onayladığı takdirde sipariş konusu bedeli ve varsa kargo ücreti, vergi gibi belirtilen ek ücretleri ödeme yükümlülüğü altına gireceğini ve bu konuda bilgilendirildiğini peşinen kabul eder.

2. DEFINITIONS

In the implementation and interpretation of this agreement, the following terms will represent the explanations written next to them:

MINISTER: The Minister of Customs and Trade,

MINISTRY: The Ministry of Customs and Trade,

LAW: Law No. 6502 on the Protection of the Consumer,

REGULATION: Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188)

SERVICE: Anything other than providing goods in return for a fee or benefit, the subject of any consumer transaction,

SELLER: The company that offers goods to the consumer within the scope of its commercial or professional activities or acts on behalf of or for the account of the entity offering the goods,

BUYER: The real or legal person who acquires, uses, or benefits from a good or service for non-commercial or non-professional purposes,

SITE: The seller's website,

ORDERING PARTY: The real or legal person who requests a good or service from the SELLER's website,

PARTIES: The SELLER and the BUYER,

CONTRACT: This contract entered into between the SELLER and the BUYER,

GOOD: Movable property subject to purchase and intangible goods such as software, audio, visual, and similar digital products prepared for use in electronic media.

3. SUBJECT

This Agreement regulates the rights and obligations of the parties concerning the sale and delivery of the product, as specified below in terms of its characteristics and sales price, which the BUYER ordered electronically through the SELLER's website, in accordance with the provisions of the Consumer Protection Law numbered 6502 and the Regulation on Distance Contracts.

The listed prices on the website represent the selling prices. These prices and commitments are valid until updated or changed. Prices announced for a limited period are valid until the specified deadline.

4. SELLER INFORMATION

Ünvanı: AHMANN TEKSTİL SANAYİ VE DIŞ TİCARET LTD
Adres: Demirtaş Organize Sanayi Bölgesi / BURSA
Magnus Workwear Telefon: 0544 806 50 55
Eposta: [email protected]

5. BUYER INFORMATION

Recipient Name:

Delivery Address:

Phone:

Fax:

Email/User name:

6. INFORMATION OF THE ORDERING PERSON

Full Name/Title:

Address:

Phone:

Fax:

Email/User name:

7. INFORMATION ABOUT THE PRODUCT(S) SUBJECT TO THE CONTRACT

7.1. The basic specifications of the product(s)/service(s) (type, quantity, brand/model, color, quantity) are available on the Seller's website. If the Seller has organized a campaign, you can review the fundamental specifications of the related product during the campaign period. This offer is valid until the end of the campaign period.

7.2. The prices listed and announced on the website are the sales prices. The announced prices and promises are valid until updated and modified. Prices announced for a limited time are valid until the specified period ends.

7.3. The sales price including all taxes for the subject of the contract product or service is displayed below.

Payment Method and Plan

Delivery Address

Recipient

Billing Address

Order Date

Delivery Date

Delivery Method 

7.4. The shipping cost, which is the shipment expense and the shipping fee, will be paid by the BUYER.

8. INVOICE DETAILS

Name/Surname/Title

Address

Phone

Fax

Email/Username

Invoice delivery: The invoice will be delivered to the invoice address along with the order during delivery.

9. GENERAL PROVISIONS

9.1. The BUYER acknowledges, declares, and undertakes that they have read the essential characteristics of the product, the sales price, payment method, and preliminary information regarding delivery of the product on the SELLER's website, and has confirmed this information electronically before the establishment of the distance sales contract. The BUYER also acknowledges, declares, and undertakes that they have correctly and completely obtained the necessary information about the delivery address to be provided by the SELLER, the basic features of the ordered products, the prices of the products including taxes, payment, and delivery information.

9.2. Each product subject to the contract is delivered to the BUYER or the person/entity indicated by the BUYER at the address specified in the preliminary information section on the website within the period specified, not exceeding the legal period of 30 days, depending on the distance of the BUYER's residence. In case the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.

9.3. The SELLER undertakes to deliver the subject of the contract in full, in accordance with the specified qualifications in the order, and, if any, with warranty documents, user manuals, necessary information, and documents required for the job without any defects, in compliance with legal regulations other than any defects, in accordance with standards, in a manner that preserves and enhances service quality, showing necessary care and diligence in the performance of the work, and acting with caution and foresight, acknowledges, declares, and undertakes.

9.4. Without the expiration of the performance obligation arising from the contract, the SELLER can supply a different product of equal quality and price by informing the BUYER and obtaining explicit approval.

9.5. In the event that the SELLER cannot fulfill the contractual obligations due to the impossibility of fulfilling the ordered product or service, the SELLER undertakes to notify the consumer in writing within 3 days from the date of learning about this situation and to refund the total amount to the BUYER within 14 days, acknowledges, declares, and undertakes.9.6.ALICI, Sözleşme konusu ürünün teslimatı için işbu Sözleşme’yi elektronik ortamda teyit edeceğini, herhangi bir nedenle sözleşme konusu ürün bedelinin ödenmemesi ve/veya banka kayıtlarında iptal edilmesi halinde, SATICI’nın sözleşme konusu ürünü teslim yükümlülüğünün sona ereceğini kabul, beyan ve taahhüt eder.

9.7. After the delivery of the product subject to the contract to the BUYER or to the person/entity indicated by the BUYER at the specified address, if the product price is not paid to the SELLER by the relevant bank or financial institution due to the unauthorized use of the BUYER's credit card by unauthorized persons, the BUYER accepts, declares, and undertakes to return the product subject to the contract to the SELLER within 3 days, with the shipping cost to be borne by the SELLER.

9.8. If the SELLER cannot deliver the product subject to the contract within the specified time due to force majeure events such as situations that prevent or delay the fulfillment of the parties' obligations, which arise beyond the control and are unforeseeable by the parties, the SELLER agrees, declares, and undertakes to notify the BUYER of this situation. The BUYER has the right to request the cancellation of the order, replacement of the product with its equivalent if available, and/or postponement of the delivery period until the obstacle is removed. In case of cancellation of the order by the BUYER, in payments made in cash, the product amount will be refunded to the BUYER within 14 days in cash. In payments made by the BUYER with a credit card, the product amount will be refunded to the related bank within 14 days after the cancellation of the order by the BUYER. The BUYER acknowledges and declares that the process of reflecting the refunded amount to the BUYER's accounts by the bank may take an average period of 2 to 3 weeks after the refund to the bank, and the BUYER cannot hold the SELLER responsible for possible delays, acknowledging and undertaking.

9.9. The SELLER has the right to communicate, market, notify, and for other purposes to reach the BUYER via letter, e-mail, SMS, telephone call, and other means through the address, e-mail address, fixed and mobile phone lines, and other communication information indicated by the BUYER in the registration form on the site or updated later. By accepting this contract, the BUYER acknowledges and declares that the SELLER may engage in the above-mentioned communication activities towards the BUYER.

9.10. Before accepting the delivery of the product/service subject to the contract, the BUYER will inspect it; if the product/service is damaged, broken, packaging is torn, etc., the BUYER will not accept the damaged and defective product/service from the cargo company. It will be deemed that the delivered product/service is undamaged and intact. After delivery, the duty to protect the product/service carefully belongs to the BUYER. If the right of withdrawal is to be exercised, the product/service should not be used. The invoice must be returned.

9.11. In the event that the holder of the credit card used during the order process is not the same person as the BUYER or if a security vulnerability related to the credit card used in the order is detected before the product is delivered to the BUYER, the SELLER may request the BUYER to provide identity and contact information of the credit card holder, the previous month's statement of the credit card used in the order, or a letter from the bank stating that the credit card belongs to the cardholder. Until the requested information/documents are obtained by the BUYER, the order will be frozen, and if these requests are not met within 24 hours, the SELLER has the right to cancel the order.

9.12. The BUYER declares and undertakes that the personal and other information provided while becoming a member of the SELLER's website is accurate, and in case of any damages suffered by the SELLER due to the inaccuracy of this information upon the first notification by the SELLER, the BUYER will immediately and fully compensate in cash.

9.13. The BUYER undertakes to comply with the legal provisions while using the SELLER's website and not to violate them. Otherwise, all legal and penal liabilities arising therefrom will be entirely and exclusively binding on the BUYER.

9.14. The BUYER cannot use the SELLER's website in a way that disrupts public order, contradicts general morality, bothers or harasses others, or violates the material and moral rights of others for an illegal purpose. In addition, the BUYER cannot engage in activities that prevent or make it difficult for other members to use the services (spam, virus, Trojan horse, etc.).

9.15. Links can be provided from the SELLER's website to other websites and/or other content owned and/or operated by third parties that are not under the control of the SELLER. These links are provided for the convenience of the BUYER and do not imply any endorsement of the website or the person operating the website and do not guarantee the accuracy of the information contained in the linked website.

9.16. The member who violates one or more of the provisions stated in this contract will be personally responsible in terms of criminal and legal liability arising from this violation and will hold the SELLER harmless from the legal and penal consequences of these violations. In addition, if the matter is referred to the legal field due to this violation, the SELLER reserves the right to claim compensation from the member for non-compliance with the membership agreement..

10.CANCELLATION RIGHT

10.1. If the distance contract pertains to the sale of goods, the BUYER, without assuming any legal or criminal liability and without providing any justification, can exercise the right of withdrawal from the contract by notifying the SELLER within 14 (fourteen) days from the delivery date of the product to themselves or the designated address/person/entity. For distance contracts related to service provision, this period begins from the date the contract is signed. The right of withdrawal cannot be exercised in service contracts where the service provision started with the consumer's approval before the end of the withdrawal period. The expenses incurred due to the exercise of the right of withdrawal are borne by the SELLER. By accepting this contract, the BUYER acknowledges that they have been pre-informed about the right of withdrawal.

10.2. To exercise the right of withdrawal, written notification must be sent to the SELLER by registered mail, fax, or email within 14 (fourteen) days, and the product must not have been used within the framework of the "Products Excluded from the Right of Withdrawal" provisions specified in this contract. In the event of exercising this right,

a) The invoice of the product delivered to a third party or to the BUYER must be included. (If the invoice of the product to be returned is corporate, it must be sent along with the return invoice issued by the institution. Return of orders made on behalf of institutions without a RETURN INVOICE cannot be completed.)

b) Return form,

c) The boxes, packaging, and, if applicable, standard accessories of the items to be returned must be delivered complete and undamaged.

d) The SELLER is obliged to refund the total amount and return any documents that bind the BUYER within 10 days from the receipt of the cancellation notice and to accept the return of the goods within 20 days.

e) If there is a decrease in the value of the goods due to the fault of the BUYER or if the return becomes impossible, the BUYER is obliged to compensate the SELLER for the damages in proportion to their fault. However, the BUYER is not responsible for changes and deterioration resulting from proper use of the product within the withdrawal period.

f) If the cancellation of the right of withdrawal causes the amount spent to fall below the campaign limit set by the SELLER, the discount amount benefited from within the scope of the campaign will be cancelled.

11. PRODUCTS WHERE THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

Items prepared according to the consumer's requests or explicitly personalized, innerwear bottoms, swimsuits, bikini bottoms, makeup products, disposable items, perishable or products at risk of expiry, products unsuitable for return due to health and hygiene reasons after delivery and if their packaging is opened by the buyer, items that are mixed with other products after delivery and cannot be separated naturally, except for those provided within the scope of subscription agreements, periodicals such as newspapers and magazines, instantly performed electronic services or non-material goods delivered instantly to the consumer, and the return of sound or image recordings, books, digital content, software programs, data storage devices, computer consumables, whose packaging has been opened by the buyer, is not possible as per the Regulation. Furthermore, according to the Regulation, the right of withdrawal cannot be exercised for services for which performance has begun with the consumer's approval before the expiration of the withdrawal period.

Cosmetic and personal care products, innerwear items, swimsuits, bikinis, books, reproducible software and programs, DVDs, VCDs, CDs, and stationery consumables (toner, cartridges, ribbons, etc.) need to have unopened, untested, undamaged, and unused packaging in order to be eligible for return. 

12. DEFAULT STATUS AND ITS LEGAL CONSEQUENCES

The Buyer, in the event of default in credit card payments, acknowledges, declares, and undertakes that within the framework of the credit card agreement with the card-issuing bank, they will be liable to pay interest and will be responsible towards the bank. In this situation, the bank can resort to legal means; it can request expenses and attorney fees from the Buyer, and in any case of the Buyer defaulting on the debt, the Buyer agrees, declares, and undertakes to compensate the damages suffered by the SELLER due to the delayed performance of the debt.

13. COMPETENT COURT

In case of disputes arising from this contract, complaints and objections will be referred to the consumer dispute resolution bodies within the monetary limits specified in the following law, at the place where the consumer resides or where the consumer transaction is conducted.

The monetary values are as follows, effective from May 28, 2014:

a) For disputes below the value of 2,000.00 (two thousand) Turkish Lira, applications should be made to the district consumer arbitration committees.

b) Disputes with a value below 3,000.00 (three thousand) Turkish Lira should be addressed to the provincial consumer arbitration committees.

c) In metropolitan municipalities, disputes ranging between the values of 2,000.00 (two thousand) and 3,000.00 (three thousand) Turkish Lira should be referred to the provincial consumer arbitration committees.

This contract is made for commercial purposes.

14. ENTRY INTO FORCE

When the BUYER completes the payment for the order placed through the website, they are deemed to have accepted all the terms of this agreement. The SELLER is responsible for making necessary software arrangements to ensure that this agreement has been read and accepted by the BUYER on the website before the order is processed.

SELLER: AHMANN TEKSTİL SANAYİ VE DIŞ TİCARET LTD

BUYER:

DATE:

This Privacy Notice has been prepared by AHMANN TEXTILE INDUSTRY AND FOREIGN TRADE LTD (hereinafter referred to as ‘the company’), which is the data controller under the Personal Data Protection Law No. 6698 (‘KVKK’), in order to transparently inform and enlighten you about the ways your personal data is collected, the purposes and legal reasons for processing personal data, the principles for transferring personal data if any, and your rights as the data subject. If the website is used, this privacy notice will be deemed to have been served to you.

AHMANN TEXTILE INDUSTRY AND FOREIGN TRADE LTD can update and modify these provisions of the Disclosure Statement at any time by publishing them elsewhere as it sees fit. Any updates or changes made by AHMANN TEXTILE INDUSTRY AND FOREIGN TRADE LTD will be effective from the date of publication.

Under the PDPL, the Personal Data you share as the data subject may be collected and processed by the Company identified as the Data Controller within the scope specified below.

1. DEFINITIONS AND ABBREVIATIONS

Mentioned in this Information Text;

Cookies : Small text files stored on your device or network server via browsers by visited websites,

Personal Data : Any details of an identified or identifiable natural person,

Processing of Personal Data : This refers to any process or action taken concerning personal data, either fully or partially, whether automated or non-automated, involving obtaining, recording, storing, keeping, altering, rearranging, disclosing, transferring, acquiring, making available, classifying, or preventing the use of data.

Personal Data Owner: The real person whose personal data is processed,

KVKK : The Personal Data Protection Law No. 6698, which came into effect after being published in the Resmi Gazete on April 7, 2016, regulates the processing and protection of personal data in Turkey.

Company: Demirtaş Organize Sanayi Bölgesi BURSA adresinde mukim AHMANN TEKSTİL SANAYİ VE DIŞ TİCARET LTD’yi,

Data Processor: The data processor is the natural or legal person who processes personal data on behalf of the data controller based on the authority granted by the data controller.

Data Controller : Data Controller is the natural or legal person responsible for determining the purposes and means of processing personal data, as well as establishing and managing the data recording system.

2. PURPOSE OF PROCESSING PERSONAL DATA IN THE ONLINE ENVIRONMENT

This Privacy Notice has been prepared to transparently inform and enlighten you about the methods of collecting your personal data, the purposes and legal grounds for processing Personal Data, the principles related to the transfer of personal data, and your rights as the data subject, in accordance with Article 10 of Law No. 6698 on the Protection of Personal Data, regarding the use of personal data obtained from data subjects and/or third parties during the use of the website owned and managed by the Company (Site). Additionally, certain information and files referred to as ‘cookies’ are processed when our website is visited for the reasons described below: 

• Responding to individuals whose personal data is processed in the context of our services.

• Creating a customer portfolio.

• Enhancing customer satisfaction.

• Identifying where visitors connect to the website and from which devices.

• Determining the content viewed by visitors on the website.

• Identifying the duration of visitors' visits.

• Understanding how visitors use the website.

• Enhancing website security.

• Improving the web services provided to users.

• Measuring the usage and effectiveness of our services and providing advertisements.

• Enhancing the functionality and performance of the website to improve the services offered to you.

• Improving the website and introducing new features based on your preferences.

• Ensuring the legal and commercial security of both you and the Company. 

3. THE METHODS AND LEGAL GROUNDS FOR COLLECTING PERSONAL DATA

Your Personal Data is processed by the company within the scope of your visit to our website.

• Communication forms on websites,

• Visits to websites,

• Shopping cart records on websites,

• Forms related to shopping transactions on the website. 

It is collected electronically through cookies, in accordance with the basic principles stipulated by KVKK, through channels such as, based on the legal reason for the legitimate interest of the Company. Your collected personal data may also be processed for the purposes specified in this Cookie Information Text within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law. 

4. WHO CAN ACCESS THE INFORMATION OBTAINED AS A RESULT OF PROCESSING DATA IN THE ONLINE ENVIRONMENT AND TO WHOM THIS INFORMATION IS TRANSFERRED

Authorized personnel have access to records stored and maintained in the digital environment. Information stored and maintained in digital format may be shared with judicial authorities, legally authorized public institutions and organizations, banks, analytics companies, advertising companies, and affiliate companies specified in Article 8, in accordance with the procedures and principles specified in the laws. Individuals with access to these records declare that they will preserve the confidentiality of the data accessed through a Privacy Commitment Agreement.

The company will not disclose the obtained personal data to others in a manner that would violate the provisions of this Obligation to Inform about Personal Data Processing and will not use it for purposes other than the intended processing. 

5. ENSURING THE SECURITY AND RETENTION PERIOD OF DATA OBTAINED THROUGH COMPANY'S ONLINE DATA PROCESSING ACTIVITY

By the company in accordance with Article 12 of the KVK Law

• Ensuring the lawful processing of personal data,

• Preventing unauthorized access to personal data, and

• Safeguarding the personal data

undertakes to take the necessary technical and administrative measures to ensure the appropriate level of security and to have the necessary inspections carried out. Information obtained through data processing activities received on the Internet is stored by the Company within the periods specified in Article 8.

6. TYPES OF COOKIES

6.1.FIRST-PARTY COOKIES:

First-party cookies are sent from the website you're visiting directly to your computer.

They allow the site to recognize you during and after your visit, which means using a browser without first-party cookies essentially limits practical internet use.

6.2.THIRD-PARTY COOKIES:

Third-party cookies, on the other hand, are cookies sent to another website while viewing a website.

Third-party cookies are cookies used for digital marketing purposes. These are utilized by ad servers to display ads on another site based on behavioral data gathered from your actions on one site. Additionally, they can be used for website analysis.

7. CLASSIFICATION OF COOKIES

7.1. IN TERMS OF STORAGE DURATION, COOKIES:

PERSISTENT COOKIES: Persistent cookies are a type of cookies used to enhance the functionality of the website, providing our visitors with faster and better service.

These cookies are used to remember your preferences and are stored on your device through browsers.

Some types of persistent cookies can be used to provide personalized recommendations based on factors like your usage of the website.

SESSION COOKIES: These cookies are used to segment a user's visit into sessions and do not collect data from the user. The cookie is deleted when the user closes the visited web page or remains inactive for a certain period.

The primary purpose of using Session Cookies is to ensure the proper functioning of the website during your visit.

7.2. USAGE OF COOKIES:

8. CLASSIFICATION OF PERSONAL DATA PROCESSED BY US AND THE COOKIES WE USE:

Below, the Personal Data shared with or obtained by the Company from third parties, as per the data collection methods mentioned in Article 2 on the internet, are categorized as follows:

9. BLOCKING COOKIE USAGE:

Data owners have the right to personalize their cookie usage preferences by adjusting browser settings. Depending on the browser being used, users can modify their preferences regarding cookies through browser settings.

Within the options provided by the browser, data owners have the ability to block cookie usage, opt to receive warnings before cookies are used, or disable and delete cookies.

Through the links below, you can personalize your cookie preferences by adjusting your browser settings.

Modifying and personalizing cookie settings may vary depending on the device used, necessitating separate adjustments for the Cookie Policy for each accessed device.

To disable cookie usage, you'll need to deactivate the ‘cookie usage feature’ in your browser settings and delete stored cookies associated with this website.

It's important to note that restricting cookie usage may limit your ability to perform certain actions on our website. In particular, restricting the use of ‘First-party cookies’ may restrict your access to certain sections of our site.The processes of restricting or blocking cookie usage can be utilized by visitors at any desired time.

THE SECURITY OF YOUR PERSONAL DATA

To safeguard your personal data, the Company implements appropriate measures consistent with relevant privacy and data security laws and regulations. Depending on the technology available, cost considerations, and the nature of the data to be protected, the Company applies technical and organizational measures to prevent risks such as destruction, loss, alteration, unauthorized disclosure, or unauthorized access to your data.

The personal data covered by this Privacy Notice is kept within the company accessible only to limited personnel. At the end of the data processing period, this personal data will be deleted, destroyed, or anonymized in accordance with the company's Personal Data Protection and Destruction Policy. 

RIGHTS AND OBLIGATIONS OF THE PERSONAL DATA OWNER

Personal data owners are responsible for ensuring the accuracy, completeness, and currency of the personal data they share with the Company, and if personal data of other individuals is shared, for ensuring that such data is collected in a valid and compliant manner according to the legislation. The data owner is obliged to inform other individuals whose personal data they provide to the Company about the content of this Notification and to obtain their consent for the use of their personal data by the Company in the manner specified in this Notification (including transfer and disclosure).

Personal Data Owners within the scope of the Personal Data Protection Law (KVKK) and related legislation;

- To learn whether personal data is being processed or not.

- If personal data is being processed, to request information regarding this.

- To learn the purpose of processing personal data and whether they are being used for their intended purpose.

- To know the third parties, either within the country or abroad, to whom personal data has been transferred.

- To request the correction of incomplete or inaccurate personal data and, in this context, to request the notification of such actions to third parties to whom the personal data has been disclosed.

GENERAL :

1.If you place an order via the website you are using, you are considered to have accepted the pre-notification form and the distance selling agreement provided to you electronically.

2.Buyers are subject to the provisions of Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188) and other applicable laws in force regarding the sale and delivery of the purchased product.

3.Shipping fees, which are product delivery expenses, shall be borne by the buyers.

4.Each purchased product shall be delivered to the person and/or organization at the address provided by the buyer within a legal period not exceeding 30 days. If the product is not delivered within this period, buyers have the right to terminate the agreement.

5.The purchased product must be complete and comply with the specified qualities in the order, including any warranty documents, user manuals, or related documents, if available, upon delivery.

6.In case the sale of the purchased product becomes impossible, the seller must notify the buyer in writing within 3 days from when this situation is realized. Within 14 days, the total amount must be refunded to the buyer.

"IF THE PURCHASED PRODUCT PRICE IS NOT PAID:

7. The Buyer’s obligation for the product ceases if they fail to pay the purchase price or cancel it in bank records.

PURCHASES MADE THROUGH UNAUTHORIZED USE OF THE CREDIT CARD:

8. If it is determined that the credit card used by the Buyer for payment has been unfairly used by unauthorized individuals after the product has been delivered, and if the selling price of the product is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the product to the Seller within 3 days at the expense of the Seller.

IF, DUE TO UNFORESEEN CIRCUMSTANCES, THE PRODUCT CAN NOT  BE DELIVERED WITHIN THE SPECİFİED PERİOD:

9. If unforeseeable force majeure events occur for the Seller and the product cannot be delivered within the specified period, the situation is communicated to the Buyer. The Buyer can request the cancellation of the order, replacement of the product with a similar one, or postponement of the delivery until the obstacle is removed. If the Buyer cancels the order; if payment was made in cash, the amount will be refunded within 14 days from the cancellation. If the payment was made by credit card and canceled, the product price will be refunded within 14 days from the cancellation, but it may take the bank 2-3 weeks to transfer the amount back to the Buyer's account.

BUYER'S OBLIGATION TO INSPECT THE PRODUCT:

10. The Buyer will inspect the goods/services subject to the contract before receiving them; any damaged or defective goods/services such as dents, breakages, torn packaging, etc., will not be accepted from the shipping company. The received goods/services will be considered undamaged and intact. The BUYER must take care to protect the goods/services after delivery. If the right of withdrawal is to be exercised, the goods/services should not be used. The invoice must also be returned along with the product. 

RIGHT OF WITHDRAWAL:

11. The BUYER; without undertaking any legal or penal liability and without providing any reason, within 14 (fourteen) days from the date of delivery of the purchased product to themselves or the designated address, can exercise the right of withdrawal from the contract by notifying the SELLER via the following contact information.

12. CONTACT INFORMATION FOR SELLER'S RIGHT OF WITHDRAWAL NOTIFICATION:

COMPANY NAME/TITLE : AHMANN TEKSTİL SANAYİ VE DIŞ TİCARET LTD
ADDRESS : Demirtaş Organize Sanayi Bölgesi / BURSA
E-MAIL : [email protected]
PHONE : +90 0 544 806 50 55

THE PERIOD OF RIGHT OF WITHDRAWAL:

13. If the Buyer purchases a service, the 14-day period starts from the date the contract is signed. In service contracts where the service performance begins with the consumer's consent before the end of the withdrawal period, the right of withdrawal cannot be exercised.

14. The expenses arising from the exercise of the right of withdrawal are the responsibility of the SELLER..

15.To exercise the right of withdrawal, it is necessary to provide written notification to the SELLER via registered mail, fax, or email within 14 (fourteen) days and the product must not have been used within the framework specified in this agreement regarding the ' Products for Which the Right of Withdrawal Cannot Be Used.

USE OF THE RIGHT OF WITHDRAWAL:

16. The invoice of the product delivered to the third party or the BUYER must be included. If the invoice of the item to be returned is corporate, it should be accompanied by the return invoice issued by the institution when returning. Corporate order returns issued in the name of companies will not be completed if the RETURN INVOICE is not issued.

17.The return form and the packaging of the items to be returned, including their box, packaging, and any standard accessories, must be delivered complete and undamaged. 

RETURN CONDITIONS:

18. The SELLER is obliged to refund the product price to the buyer within 14 days from the date the product reaches the SELLER after the withdrawal notification.

19. If there is a decrease in the value of the goods due to a fault on the part of the BUYER or if returning the goods becomes impossible, the BUYER is liable to compensate the SELLER for the damages in proportion to the BUYER's fault. However, the BUYER is not responsible for changes or deterioration in the goods or products that occur due to proper use within the withdrawal period.

20. Cancellation of the right of withdrawal leads to the cancellation of the discount amount utilized within the campaign if the campaign's limit amount set by the SELLER falls below.

PRODUCTS THAT CANNOT BE RETURNED USING THE RIGHT OF WITHDRAWAL:

21. The following items are not eligible for return after being delivered to the BUYER: innerwear bottoms, swimsuit bottoms, makeup items, single-use products, perishable items, products with an imminent expiry date, items not suitable for return due to health and hygiene reasons if their packaging has been opened by the BUYER after delivery, products mixed with other goods post-delivery and inherently inseparable, goods related to periodicals such as newspapers and magazines, instantly performed electronic services or non-tangible goods delivered immediately to the consumer, and audio or visual recordings, books, digital content, software programs, data storage devices, computer consumables, whose packaging has been opened by the BUYER. Furthermore, the right of withdrawal for services that have begun with the consumer's consent before the end of the withdrawal period cannot be exercised in accordance with the Regulation.

22. Cosmetics and personal care products, underwear items, swimsuits, books, copyable software and programs, DVDs, VCDs, CDs, and stationery supplies (toner, cartridges, ribbons, etc.) must have their packaging unopened, not tried, undamaged, and unused for them to be returnable.

DEFAULT SITUATION AND ITS LEGAL CONSEQUENCES

23.In the event of default by the BUYER in credit card payments, the BUYER acknowledges, declares, and undertakes that they will pay interest and be liable to the bank within the framework of the credit card agreement between the cardholder and the bank. In this case, the relevant bank may resort to legal remedies; it can demand expenses and attorney's fees from the BUYER, and in any case of default by the BUYER due to the debt, the BUYER agrees to compensate for the damages incurred by the SELLER due to the delayed performance of the debt.

6698 LAW ON PROTECTION OF PERSONAL DATA

CUSTOMER INFORMATION TEXT

1. IDENTİTY OF THE DATA CONTROLLER

The Data Controller is"AHMANN TEKSTİL SANAYİ VE DIŞ TİCARET LTD” fulfilling the obligation to inform 'Customers' in accordance with Article 10 of Law No. 6698 through this information text.

2. Definitions

E-commerce: Conducting trade (purchase/sale of goods/services) in an electronic (internet) environment.

Identity: Full Name and ID  

Contact: It represents the phone number, email, and physical address provided voluntarily by the customer.

Audiovisual Records: Photographs and call center voice recordings, etc.

Law: Law on Protection of Personal Data No. 6698

Processing of Personal Data: Any operation performed upon personal data, whether wholly or partially by automatic means or non-automatic means which form part of a data recording system, including collection, recording, storage, preservation, alteration, reorganization, disclosure, transfer, takeover, making available, classification or use of data, as well as prevention of its use.

Customer Transaction: Invoice, order information, bank account details, requests, complaints, suggestions, and similar information.

Transaction Security: Internet site login/logout details, password information, user information (username), user authorization/access information, IP address information, and internet access logs.

Legal Transaction: Information in correspondence with judicial authorities, information in the case file, and similar information.

Policy: Policy for Processing, Protection, Storage, and Destruction of Personal Data.

Data Controller: It refers to the one responsible for determining the purposes and means of processing personal data, establishing and managing the data recording system.

3. WHAT PERSONAL DATA ARE WE PROCESSING?

Our business processes the personal data of individual customers engaged in e-commerce activities, including identity, phone number, address, email, transaction security information, customer transaction, and legal transaction data.

4. METHOD AND LEGAL BASIS OF DATA COLLECTION

Your personal data is collected within the scope of e-commerce activities through automatic or non-automatic methods, written or electronic application forms, contracts, information systems, and electronic devices, customer request and transaction documents, website, telephone, automatic search engines, smart voice recording systems, electronic mail.

Your personal data is processed within the scope of the purposes specified in Article 5 of this information text and within the framework of the personal data processing conditions and purposes specified in Articles 5 and 6 of Law No. 6698, in accordance with relevant legislation such as Financial Legislation, Turkish Commercial Code Legislation, Turkish Code of Obligations, especially for commercial activities, performance of contracts, rights allocation, utilization, and protection based on legal reasons, as well as for product/goods/service sales and post-sales services (Consumer rights), within the scope of relevant legislation including the Personal Data Protection Law (KVKK), Law on Regulation of E-Commerce, Regulation on Commercial Communication and Commercial Electronic Messages, and other related legislation. In cases where explicit consent is required for the processing of your data, additional approval will be requested from you.

5. PURPOSE OF PROCESSING PERSONAL DATA

The personal data processed by our company may be processed for the following purposes in compliance with the conditions for processing personal data stipulated in the Law and related legislation:

- Conducting Audits/Ethical Activities

- Managing Access Rights

- Overseeing Information Security Processes

- Ensuring Compliance with Regulations in Activities

- Managing Financial and Accounting Affairs

- Managing Loyalty Processes to Company/Products/Services

- Ensuring Physical Premises Security

- Monitoring and Managing Legal Affairs

- Conducting Communication Activities

- Managing Business Activities/Supervision

- Handling Logistic Activities

- Administering After-Sales Support Services for Goods/Services

- Managing Sales Processes for Goods/Services

- Handling Customer Relationship Management Processes

- Conducting Activities for Customer Satisfaction

- Organizing and Managing Events

- Carrying out Marketing Analysis Studies

- Managing Advertising/Campaign/Promotion Processes

- Conducting Storage and Archiving Activities

- Managing Contract Processes

- Tracking Requests/Complaints

- Managing Marketing Processes for Products/Services

- Providing Information to Authorized Persons, Institutions, and Organizations

- Conducting Management Activities

- Storing your website preferences or profile information

- Enhancing website performance, making site usage easier and/or faster

- Monitoring and understanding the use of products and services

- Enhancing and personalizing the user experience for website users

- Celebrating special occasions, sending newsletters, and sharing campaigns and promotional services

Your personal data will be deleted or destroyed ex officio or upon your request if the purposes of this processing cease to exist entirely. The processing period for personal data will in any case not be less than the maximum periods envisaged in the relevant legislation.

6. TRANSFER OF PERSONAL DATA

Personal data cannot be transferred without the explicit consent of the data subject. However, in compliance with Articles 8 and 9 of the Law and within the principles specified in Section 6 of the Policy, personal data may be transferred domestically and/or internationally by 'Magnus Workwear' provided that the provisions of other laws regarding the transfer of personal data are observed. The groups of individuals and the purposes of data transfer are specified in the table below.

Your personal data may be shared with authorized public institutions and organizations, professional consultants we work with, certified public accountants (CPA), auditors, authorized attorneys, information technology companies, server service providers, and archiving service providers, banks, and shareholders for the purposes of conducting our commercial activities and fulfilling our legal obligations.

7. WHAT ARE THE RIGHTS OF THE PERSONAL DATA OWNER / RELATED PERSON?

Article 11 of the Law regulates the rights of the data subject. Accordingly, the data subject may apply to the data controller, 'Magnus Workwear' regarding the personal data processed within the scope of its activities, for the following information related to themselves:

"a) Learning whether personal data is being processed,

b) Requesting information if personal data has been processed,

c) Learning the purpose of processing personal data and whether they are used in accordance with their purpose,

ç) Knowing the third parties to whom personal data are transferred domestically or abroad,

d) Requesting the correction of personal data if it is incomplete or incorrect,

e) Requesting the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of the Law,

f) Requesting the notification of the transactions made pursuant to items (d) and (e) to third parties to whom personal data has been transferred,

g) Objecting to the emergence of a result against the individual by exclusively analyzing processed data through automatic systems,

ğ) Demanding compensation for damages in case of suffering damage due to the unlawful processing of personal data."

You can apply by filling out the 'Personal Data Request Form' available on the Company's website regarding the processing of your personal data, using the method specified in the form that is convenient for you, and by 'proving your identity.' Upon exercising your aforementioned rights and making an application as specified above, your request will be concluded within a maximum of thirty days, depending on the content of your request.

You can find detailed information about the rights of the data subject in our 'Personal Data Processing, Protection, Storage, and Destruction Policy' on our website https://www.magnusworkwear.com.

TITLE and CONTACT INFORMATION of the DATA CONTROLLER

Title : AHMANN TEKSTİL SANAYİ VE DIŞ TİCARET LTD

E-Mail Address: [email protected]

Phone Number : +90 0 544 806 50 55

Address : Demirtaş Organize Sanayi Bölgesi / BURSA

Please specify the subject as 'Request for Information Regarding the Processing of Personal Data' on the envelope in a written application.

The Data Collected During Your Interaction with Us

Various technologies may be utilized to improve our website, making it more user-friendly, efficient, and secure. These technologies could involve various data collection tools automatically gathering information about your access and usage each time you visit our website. Additionally, these technologies might be employed by third parties operating on our behalf and account to collect data. Examples of these technologies include cookies, flash cookies, and web analytics.

Cookies

Almost every website today uses cookies. Similar to most websites, we use cookies to provide you with a better, faster, and more secure experience. Cookies are small text files created by the websites you visit. They store your website preferences and are placed on your device. Cookies can be stored on your device through your browser during your initial visit to a website. When you revisit the same site with the same device, your browser checks if there's a cookie saved for that site on your device. If a record exists, it sends the data within that record to the website you're visiting, allowing the site to recognize your previous visits and tailor the content accordingly.

Through cookies, we analyze web traffic and store your site access information.

Ø Cookies used on our website do not harm your computer or contain viruses.

Ø The data collection tools are generally used for the following purposes:

Ø Improving website performance, making site usage easier and/or faster;

Ø Introducing new features on websites;

Ø Storing information about you (on your device or browser cache) and how websites are used;

Ø Tracking and understanding the use of products and services;

Ø Enhancing and personalizing the experience for users of the website;

Ø Displaying and improving advertisements;

Ø Ensuring your and the site's security..

Types of Cookies Used on Our Website

Necessary Cookies

The most important cookies are essential cookies. They are used for your navigation on our website and for your security.

Analytical Cookies

We use cookies to determine the number of visitors to our website. Analytical cookies are used to understand how you use our website, what functions or pages work or don't work, to optimize and enhance our website, and to ensure it remains interesting and relevant to your needs. The data collected includes pages viewed, referral/exit pages, type of platform used, date/time stamp information, the number of clicks you make on a page, mouse movements, scroll activity, search terms used, and text entered while using our site. 

Can cookies be blocked?

Changing or blocking your preferences regarding the use of cookies or deleting cookies is as simple as changing your browser settings. Many browsers offer options to control cookies, allowing you to accept or reject cookies, accept only certain types of cookies, or receive warnings from the browser when a website or device requests cookie storage. Additionally, you can delete previously stored cookies in your browser. However, it's important to note that deleting cookies or preventing future cookie downloads may limit your access to some of our website's features.

If you disable or reject cookies, please note that some features and services on our websites may not function properly as we won't be able to recognize or associate your account(s).